Shipping policy

At Freddie's Proper Sweets, we believe getting your goodies should be fast, simple, and stress-free.

📦 Order Processing

  • Orders placed before 12pm (Mon–Fri) are usually processed and dispatched the same day.

  • Orders placed after 12pm or on weekends/bank holidays will be processed the next working day.

🇬🇧 UK Delivery Options

Royal Mail (Tracked 48)

  • Delivery within 2–3 working days.

  • Full tracking included.

  • £3.99 per order.

DPD / Parcelforce (Next Working Day)

  • Delivery within 1 working day to UK Mainland.

  • Precise tracking with a 1-hour delivery window via email or SMS.

  • Flexible options to reschedule or collect from a local point.

💖 Free UK Delivery on all orders over £40!

🌍 International Delivery

  • We can ship worldwide!

  • Prices vary depending on weight, items, and destination.

  • For a personalised quote, contact us at propersweets@hotmail.com.

  • Please note: customs checks may cause delays outside our control.

📜 Delivery Terms

  • Please check your delivery details carefully – we cannot be held responsible for delays or failed deliveries due to incorrect/incomplete addresses.

  • If your order arrives damaged, please report it to us within 2 working days so we can help quickly.

  • Deliveries are made during business hours (Mon–Fri, 9am–5pm).

✨ Getting your sweets should be as easy as a tap of a button – and with Freddie's Proper Sweets, it is!